AuraDent Maintenance Membership
(Invisalign®)
Terms and Conditions

1. Purpose of the Membership

The AuraDent Maintenance Membership is designed to:

• Maintain and protect the results following Invisalign and aesthetic treatments
• Offer structured long-term follow-up
• Detect any potential tooth movement at an early stage

The membership is based on continuous clinical follow-up. Without regular check-ups, the stability of the treatment outcome cannot be guaranteed.

2. What Is Included

As an active member, you receive:

• 2 clinical check-ups per year (including digital scanning and evaluation)
• 1 set of Vivera retainers every six months (total of 2 sets per year)
• 1 Airflow cleaning per year (performed in conjunction with one of the check-ups)
• Repair or replacement of fixed retainer in the event of damage or loss
• Continuous monitoring of dental stability
• Access to discounted emergency aligners

The Vivera retainers are manufactured by Align Technology and are delivered following a completed check-up.

For existing patients whose original treatment offer included three sets of Vivera retainers, an additional two sets of Vivera retainers will not be included upon signing up for the membership. Vivera retainers will therefore be excluded from the membership for these patients, while all other membership benefits continue to be provided in full. No price reduction or other compensation will be given to this patient group, as they have already received a promotional offer and therefore cannot combine this with the full Vivera benefits of the membership.

3. Mandatory Follow-up

For the membership and all benefits to remain valid, the patient must:

• Complete their scheduled check-up every six months

A grace period of 45 days applies.
If a check-up is not completed within:

• 6 months + 45 days
  the following will occur:
• The membership will be automatically terminated
• All benefits will cease
• Any guarantee will become void

This policy exists because failure to attend follow-up means that clinical responsibility for tooth movement cannot be maintained.

4. Fixed Retainer Policy

If a fixed retainer is damaged or becomes loose, AuraDent will repair or replace it at no additional cost.
However, the patient must:

• Contact AuraDent immediately

In the event of delayed contact:

• Tooth movement may occur
• Clinical assessment will be required
• Additional treatment may become necessary depending on the extent

5. Retainer Policy

Vivera retainers are only issued following completed scheduled check-ups.
Lost retainers are not replaced free of charge.
Members may purchase:

• 1 Essex retainer for AED 717 (discounted member price)

The Essex retainer is intended as a temporary or emergency solution.

6. 5-Year Stability Guarantee (applies to AuraDent patients only)

The guarantee applies only if:

• The Invisalign treatment was completed at AuraDent
• The membership is active
• All follow-up requirements are met

If minor relapse occurs under these conditions, AuraDent will offer corrective measures at no additional treatment cost.

The guarantee does not apply if:

• The fixed retainer has been actively opted out of/removed by the patient upon or after completion of treatment
• Follow-up requirements are not met
• Retainers are not used as instructed
• Changes occur as a result of trauma or external treatment

7. Membership for External Patients

Patients who have not completed their Invisalign treatment at AuraDent:

• Pay a one-time fee of AED 717 for introduction and assessment
• Are not covered by the 5-year stability guarantee

8. ATB (General Dental Allowance)

For patients eligible for dental allowance via the Swedish Social Insurance Agency (Försäkringskassan):

• Available ATB is used as part of preventive dental care

If the patient:

• Has no ATB available
• Is not registered with Försäkringskassan
  no additional cost applies.
  By signing up for the membership, the patient consents to available ATB being used when applicable.

9. Payment Terms
Option 1 – Monthly Payment

• The patient pays a fixed monthly fee
• The membership remains active as long as payments are made

Option 2 – Annual Payment

• The patient may choose to pay 12 months in advance
• A 15% discount is applied to the total price

Payment Commitment

The membership is designed as a 12-month care period.
If the patient has:

• Completed a check-up
• Received Vivera retainers
• Used included services
  the full annual cost becomes binding.

10. Cancellation of Membership (IMPORTANT)

The membership may be cancelled at any time.

Cancellation before services have been used

If no check-up, cleaning, or retainer has been utilized:

• The membership may be terminated without further payment obligation

Cancellation after services have been used

If the patient has already:

• Completed a check-up
• Received Vivera retainers
• Used any included service
  the patient is obligated to pay for the full 12-month membership period.

This applies regardless of:

• Monthly payment
• Partial use of services

ATB upon cancellation

If ATB has already been used:

• It cannot be refunded or reinstated

11. Validity of Membership

The membership remains valid only as long as:

• Follow-up visits are completed as scheduled
• Clinical recommendations are followed
• Payments are made according to the agreement

AuraDent reserves the right to terminate the membership if:

• The patient cannot be reached within the follow-up period
• Clinical requirements or recommendations are not followed

12. Transparency

The AuraDent Maintenance Membership is built on:

• Clinical responsibility
• Preventive dental care
• Long-term treatment stability

We cannot guarantee treatment outcomes without regular follow-up and the patient's active participation. ✨